Privacy policy.
1. Introduction
Artellect, Inc. DBA "Artellect" ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website www.artellect.ai (the "Website") or utilize our AI-based consulting services.
Artellect marries the artistry of strategic thinking with the power of advanced AI solutions. We provide data-driven insights and recommendations to luxury hospitality brands, primarily in the USA and Southeast Asia.
2. Information We Collect
We may collect the following types of information:
Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, company name, job title, and mailing address. We collect this information when you voluntarily provide it to us through contact forms, email inquiries, or when you engage our services. Mobile opt-in information will not be shared with any third parties.
Website Usage Data: We automatically collect certain information about your interactions with our Website, such as your IP address, browser type, operating system, referring URLs, pages visited, and access times. This information is collected through cookies and similar technologies.
Client Data: When providing consulting services, we may collect and analyze client data, which may include sensitive business information. We handle all client data with the utmost confidentiality and security.
Cookie Policy
Types of Cookies We Use:
Essential Cookies: Necessary for Website functionality
Performance and Analytics Cookies: Track Website usage and improve performance
Functionality Cookies: Remember user preferences
Marketing and Advertising Cookies: Deliver relevant advertisements
3. How We Use Your Information
To Provide and Improve Services: We use your information to respond to inquiries, provide consulting services, personalize your experience, and improve our Website and offerings.
Communication: We may use your information to communicate with you about our services, updates, and relevant news.
Marketing: With your consent, we may use your information to send you marketing materials about our services. You can opt-out of receiving marketing communications at any time.
Legal Compliance: We may use your information to comply with applicable laws and regulations.
4. Legal Basis for Processing (EU)
Our legal basis for collecting and using your personal information will depend on the specific information collected and the context in which we collect it. We will normally collect personal information from you only where:
We have your consent to do so;
Where we need the personal information to perform a contract with you;
5. Data Sharing
We do not share your personal information with other companies. Your data is used solely for the purposes of providing and improving our services, and for legal compliance if required.
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, under strict confidentiality agreements.
Legal Authorities: We may disclose your information when required by law or to protect rights and safety.
6. Data Security
We have implemented appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
7. Data Retention Policy
Key Retention Periods:
Accounting and Tax Records: 7 years
Employment Records: 7 years after employment ends
Client Data: 3 years after service completion
Marketing Data: 2 years from last interaction
Website Usage Data: 12 months
8. Your Data Protection Rights
Access: Right to access your personal information
Rectification: Right to correct inaccurate information
Erasure: Right to request deletion of your information
Restriction: Right to restrict processing
Objection: Right to object to processing
Data Portability: Right to receive your data in a portable format
Withdrawal of Consent: Right to withdraw consent at any time
9. California Privacy Rights (CCPA)
Your Rights Include:
Right to Know
Right to Delete
Right to Correct
Right to Opt-Out of Sale/Sharing
Right to Non-Discrimination
10. European Union (EU) Data Protection Rights
In addition to the general data protection rights, EU residents have the right to lodge a complaint with a supervisory authority under GDPR.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Website and notify you as required by law.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@artellect.ai